Here at TicketBes,our customers and their data are of paramount importance. And keeping their data safe is also an integral part of our priorities. We use the 256-bit Secure Sockets Layer (SSL) encryption protocol. This keeps your data private and integrated between your browser and the web server.
When someone visits TicketBes,we use a third-party service, Google Analytics, to collect standard Internet log information and details about visitor behavior patterns. The statistics we collect include; the number of visitors to the various parts of our site, the location of visitors and the length of the visitor’s stay on our pages. The information is processed in such a way that it does not identify, but gives us a better view of what our visitors and customers find useful on our website.
Marketing via email
An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. We may use your IP address to collect usage information. We study visitors: which pages have been explored and the duration of your visit. The analysis software is used to generate reports that helps to learn more about how to improve the use of the website. This information is not used to develop your personal profile. Log files are regularly deleted.
Our third parties include Google Analytics and Remarkety,as well as social media accounts. Ticketbes.com has Facebook pixels that helps us better understand our customers’ journeys. Like Google Analytics, the data we can display through these pixels is not sensitive to a customer’s specific identity. Instead, simply information about what our customers find useful and the pages they visit on our site, as well as the characteristics of our customers.
Communication and recording channels
– Calls can be recorded for training and monitoring purposes.
Control of your personal information
When you purchase a ticket on ticketbes.com, your contact number, e-mail address, first name, last name and postal address are stored in our database (if you have provided them). This information is not shared with companies other than ours. If you want to access your data, you can do so while logging in. If you wish to delete your data, please contact us via the contact page and we will delete your data for you.